Privacy Policy

1. Introduction

At Mobile Recharge AE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Contact information (such as name, email address, phone number)
  • Account information (such as username and password)
  • Payment information (such as credit card details, though we only store the last four digits)
  • Mobile operator information

2.2 Non-Personal Information

  • Browser type
  • IP address
  • Operating system
  • Usage data
  • Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our service
  • To process transactions
  • To send you transaction confirmations and service-related notifications
  • To respond to your inquiries and provide customer support
  • To improve our service and develop new features
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Disclosure of Your Information

We may disclose your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

4.2 Mobile Operators

We may share your mobile number and recharge details with the relevant mobile operator to process your recharge request.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last Updated: September 1, 2023